Last updated on Nov 6th 2022
1. Acceptance of Terms
By visiting and purchasing from Assam Tea Store, you accept and agree to the terms and conditions outlined below. If you do not agree with these terms, please refrain from using our services or purchasing our products.
2. Products
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- Description of Products: Assam Tea Store offers various types of Assam tea powder. We make every effort to provide accurate descriptions, images, and specifications for each product. However, we do not guarantee the accuracy, completeness, or reliability of the information provided.
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- Product Availability: All products are subject to availability. We reserve the right to limit the quantity of any product or service we offer.
3. Pricing
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- Product Prices: All prices listed on the website are in Indian Rupees, and are subject to change without notice. Taxes, shipping fees, and other charges may apply and will be added at checkout.
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- Discounts & Promotions: Any discounts, special offers, or promotions are subject to change and may have expiration dates or specific conditions.
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- Payment: We accept payments via visa, mastercard, upi, credit cards, debit cards, PayPal, etc. By providing your payment details, you authorize Assam Tea Store to charge the specified amount for the products you order.
4. Shipping & Delivery
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- Shipping Information: We offer shipping to various locations. Shipping fees, delivery times, and availability depend on your location. You will be informed of the total shipping cost at the time of checkout.
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- Order Processing Time: Orders are typically processed within 1-2 business days. You will receive an email with tracking information once your order has been dispatched.
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- Delivery Time: Delivery times are estimates and are not guaranteed. Assam Tea Store is not responsible for any delays caused by third-party carriers or circumstances beyond our control.
5. Returns & Refunds
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- Cancellation policy: If you want to cancel your order please call on +91 6900513083 before 24 hours after placing the order. If the shipping process is started you have to bear the shipping charges.
- Return Policy: If you are not satisfied with your purchase, we offer a return within [7] days from the date of delivery. The product must be unopened and in its original packaging. Certain products may be non-returnable due to health or hygiene reasons (e.g., opened tea powder). For order cancellation or return please call +91 6900513083.
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- Refunds: Refunds are processed once we receive the returned product in good condition. Refunds will be issued to the original payment method used for the purchase. Shipping fees are non-refundable.
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- Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately. We will replace the product or issue a refund after assessing the issue.
6. Customer Account
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- Account Creation: You may create an account on our website to track orders and manage your information. You are responsible for maintaining the confidentiality of your account details and password.
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- Account Security: You agree to notify Assam Tea Store immediately of any unauthorized use of your account or any other security breaches.
7. Privacy Policy
Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to our Privacy Policy.
8. Intellectual Property
All content, logos, designs, and trademarks on Assam Tea Store are the property of Assam Tea Store and are protected by copyright laws. You may not use, copy, or distribute any content without prior written permission from Assam Tea Store.
9. Limitation of Liability
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- Limitation of Damages: Assam Tea Store will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid by the customer for the specific product(s) in question.
10. Prohibited Conduct
You agree not to:
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- Engage in fraudulent or deceptive activity when using our website.
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- Use our website for any unlawful purposes or in violation of any local, state, or international laws.
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- Interfere with or disrupt the operation of the website or servers.
11. Amendments to the Terms
We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be effective once posted on this page. It is your responsibility to review these terms periodically to stay informed of any updates.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Government of India. Any disputes arising from these terms shall be resolved in the courts of Government of India.
13. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Assam Tea Store
Phone: [+91 6900513083]
Address: [K.C. Sen Road, paltanbazar, Guwahati, Assam,781008]
By using our website or making a purchase, you agree to these Terms and Conditions. Thank you for choosing Assam Tea Store